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문화유산기관의 아카이브 포탈 평가모델 구축을 위한 이론적 고찰

A Proposal of a Quality Model for Cultural Heritage Archive Portals

한국기록관리학회지 / Journal of Korean Society of Archives and Records Management, (P)1598-1487; (E)2671-7247
2011, v.11 no.1, pp.231-252
https://doi.org/10.14404/JKSARM.2011.11.1.231
허미숙 (Duquesne University, Pittsburgh)
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Abstract

User needs and their usage motivations are critical components of web portal success, yet limited studies have been conducted with the constituents of good cultural heritage archive portals from the user perspective. This study proposes a quality assessment model from the user perspective. To overcome the intrinsic biases, the triangulation approach was chosen for building a research model. The proposed research model adapts three existing web portal quality models: service quality model, data quality model, and technology acceptance model. A 99-item instrument is suggested to investigate the proposed model. In the next phase of research, the instrument will be tested for its construct validity, and the research model will be empirically tested.

keywords
web portal quality model, cultural heritage archive portals, service quality, data quality, technology acceptance model(TAM), 웹포탈 퀄리티 모델, 문화유산기관 아카이브 포탈, 서비스 품질 모델, 데이타 품질 모델, 기술수용모델

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