초록

본 연구는 중앙기관과 지방기관 간의 정보공개심의회 운영과 심의회 결과의 차이가 있는지 보고자 하였다. 그 결과 첫째, 지방기관은 중앙기관에 비해 대면회의의 개최 빈도가 높고 외부위원이 더 많이 구성된 심의회의 개최가 많아 더 바람직한 형태의 심의회를 운영하였으나, 심의회 결과는 상대적으로 차이가 덜 하였다. 둘째, 중앙기관과 지방기관 간의 심의회 결과에 영향을 미치는 요인에 차이가 있었다. 중앙기관의 심의회는 회의형태에, 지방기관의 심의회는 위원구성에 따라 심의회 결과에 차이가 나타났다. 섯째, 중앙기관의 심의회는 정치적 환경으로서 참여정부에서 이명박 정부로의 교체에 따른 회의형태와 심의회 결과에 큰 차이가 있었으나 지방기관은 특별한 영향을 받지 않았다. 따라서 중앙기관과 지방기관의 심의회 운영과 결과는 차이가 있으며 각기 다른 방식으로 접근이 필요할 것이다.

Abstract

This study analyzed whether the difference in the management and rulings of the information disclosure deliberative committees (IDDCs) is between the central agency and the local agency. This study found that first, the IDDC of the local agency had a more desirable meeting format and committee composition than that of the central agency. However, there were less differences in the IDCC rulings between the two agencies. Second, the IDDCs of the central agency and the local agency were influenced by different factors. Third, the change of the political regime strongly influenced the IDDCs meeting format and rulings in the central government. However, it rarely influenced the IDDCs of the local government. A comparative analysis showed that there were differences in the management and rulings of the IDDCs between the central agency and the local agency. With these findings, the study concluded that the IDDCs of the two agencies need to be approached differently.

초록

이 연구는 기초자치단체의 공무원을 기록과 기록정보서비스의 핵심적인 이용자로 인식하고, 주이용자의 요구에 부합하는 기록과 서비스를 제공하기 위하여 이들의 기록이용행태와 기록에 관한 요구사항을 파악하고자 하였다. 이를 위해서 정보공개청구를 통해 획득한 2017년 3분기 동안의 기록관 및 표준기록관리시스템(표준RMS)의 이용 빈도 자료를 바탕으로 기록 이용 횟수와 기록을 많이 이용하는 상위 부서를 확인하였다. 다음으로, 수도권 기초자치단체 공무원을 대상으로 설문을 수행하여, 일반적인 기록의 이용행태, 기록관리시스템의 이용 및 기록관 이용에 대한 의견을 수렴하였다. 이를 바탕으로 기초자치단체 기록관 운영 측면, 기록관리시스템 측면, 기록서비스 측면에서의 개선사항을 제시하였다.

Abstract

This study recognized the public servants of the local governments as the principal users of the records centers. It also attempted to identify their records usage behavior and the requirements of record usage so that records and services that meet their needs as the main users would be met. Therefore, the researchers identified through an information disclosure request the highly ranked departments that use records more than the others based on their usage frequency of the records centers and the standard records management system (standard RMS) during the third quarter of 2017. A questionnaire survey was subsequently conducted to the public servants of the local governments in the metropolitan area. The questionnaire identified the users’ opinion on general usage behavior, usage of standard RMS, and usage of the records center. Based on the survey results, improvements in the management of the records centers the record management system, and the record services of the local governments were suggested.

초록

최근 인구절벽의 위기 속에 학령인구가 지속적으로 감소하고, 대학의 입학충원율도 급감하면서 교육부는 향후 3년 내 국내 대학의 38개교가 폐교할 것이라는 예측을 하는 등 현재 한국의 대학은 폐교라는 위기에 직면하고 있다. 폐교대학에서 생산된 기록물에 대한 후속조치 및 관리에 대한 문제는 대학기록물 자체가 갖는 법적․행정적․역사적․정보적 가치를 고려할 때, 주요하게 논의되어야 할 사항 중에 하나이다. 그러므로 폐교대학 기록물 역시 적법한 절차에 따라 체계적으로 관리될 필요가 있는데, 현재 폐교대학 기록물 관리에 관한 실질적이고 뚜렷한 법제적 기준이 부재하고, (폐교)대학기록물이라는 특성 및 개별 학교의 현실과 특수성에 부합하는 관리기준은 부족한 실정이다. 이에 본 연구에서는 관리기준이 모호한 폐교대학 기록물 관리실태를 파악하고, 그 문제점을 분석하여 폐교대학 기록물 관리의 개선 방안으로 통합관리체계를 제시하였다.

Abstract

The recent demographic cliff caused the schooling population to steadily decline and the number of college admissions to sharply drop, which led to the prediction of the Ministry of Education wherein 38 universities in Korea will be closed within the next 3 years. As such, the legal, administrative, historical, and informational values of university records shed light on the importance of the follow-up process and management of closed university records. Although closed university records need to be systematically managed according to legal procedures similar to other public records, there is no practical and clear legal standard for the management of such records at present. Moreover, management standards considering the characteristics of (closed) university records and individual universities’ situations and specificity have been insufficient. This study, therefore, examines the ambiguous standards for closed university records management and analyzed relevant problems. Furthermore, an integrated management system is suggested as a way to improve the records management of closed universities.

초록

ICA의 CBPS에서는 지난 20여년간 ISAD(G)와 ISAAR(CPF)와 같은 기록물 기술표준을 개발해 왔다. 그리고 최근에 ICA는 새로운 조직인 EGAD를 구성하여 기존의 기록물 기술표준을 통합하고 있다. EGAD가 개발 중인 기술표준의 명칭은 ‘Record in Context’(RIC)이며, 개념모형과 온톨로지로 구성된다. 그런데 EGAD는 RIC의 개발을 위해 ICA의 기존 기록물 기술표준뿐 아니라, 호주나 스페인, 핀란드에서 최근에 개정된 기록물 기술표준과 박물관 및 도서관 분야의 협력을 통해 개발된 FRBRoo도 참고하였다. 이에 본 연구에서는 국제적인 기록물 기술표준의 개정 동향을 살펴보고, 이와 같은 동향이 국내의 기록물 기술표준의 발전에 주는 시사점을 도출하였다. 기록물의 기술표준은 표준화된 기술요소의 정확한 입력지침을 넘어서, 상위의 개념틀을 제공하고, 이를 바탕으로 유연한 기록물 기술과 데이터 공유가 용이한 온톨로지를 제공하기 위해 개선되고 있었다. 앞으로는 국내의 기록물 기술표준도 정보환경의 변화를 수용하고, 문화유산관리기관 간의 협력을 증진시킬 수 있는 방향으로 발전해야 할 것이다.

Abstract

Previously, the International Council of Archives (ICA) provided the General International Standard Archival Description (ISAD(G)) and the International Standard Archival Authority Record for Corporate Bodies, Persons and Families (ISAAR(CPF)) for the systematic archival description by the Committee on Best Practice and Standards. Recently, the new conceptual model and ontology, which is called “Record in Context” (RIC), is being developed by the ICA Experts Group on Archival Description (EGAD). For developing the new archival standard, ICA EGAD has referenced the archival standards of Australia, Spain, and Finland, as well as the FRBRoo integrated model of the museum and library fields and the legacy ICA’s descriptive standards. This study, therefore, examined these international trends on the archival descriptive standards and derived a number of suggestions for improvement. As a result, descriptive standards are changing from the guidelines for the standardized archival description to the upper conceptual model and ontology for the flexible archival description and sharing of archival metadata. There is a need to adapt the change of the information environment and promote cooperation among cultural heritage institutions.

초록

본 연구는 국가기록원의 분원인 서울기록정보센터의 방문이용자들을 대상으로 기록정보서비스에 대한 그들의 인식과 경험을 조사하는 것을 목적으로 하였다. 이를 위해 북미에서 수행된 아카이브 매트릭스 프로젝트(Archival Metrics Project)의 이용자 설문지를 수정 보완하여 설문 도구로 활용하였으며, 이용자와 직원에 대한 면담도 실시하였다. 47명의 설문 데이터와 이용자 1명 및 직원 2명에 대한 면담데이터 분석 결과, 이용자의 방문목적이 조상의 토지소유 확인을 위한 증거자료 수집에 집중되어 있으며 이용되는 기록의 유형도 토지․임야관련 자료에 편중되어 있음을 알 수 있었다. 직원에 대한 이용자의 인식은 긍정적인 편이었으며 직원이 기꺼이 도움을 제공하고 친절하다는 의견을 나타냈다. 그러나 기록의 소장여부에 있어 직원이 정확한 정보를 제공하지 못한다는 의견이 있었고 직원 역시 기록 부존재에 대한 사실 확인이 어렵다는 것을 문제점으로 인식하고 있었다. 나라기록포털의 유용성과 이용의 용이성에 대한 이용자 평가는 높지 않은 것으로 나타났으며 이용자들은 나라기록포털에서의 검색이 매우 불편하다는 의견을 보였다. 이용자들은 국가기록원 서비스에 대하여 전반적으로 만족한다고 응답하였으나 몇몇 이용자들은 보다 신속한 업무 처리와 비공개자료의 기준을 명확히 할 것을 제안하였다.

Abstract

This study investigated the perception and experience of users who visited in Seoul office of the National Archives, a branch of the National Archives of Korea(NAK). For collecting data, the study utilized the Researcher Survey Toolkit developed by Archival Metrics Project and revised the questionnaire to reflect services of NAK. Questionnaires completed by 47 users were collected and analyzed, and interviews with one survey respondent and two staff were performed. It was found that the purpose of the visit is mostly to identify records that prove land ownership of users' ancestors. Types of records frequently used were also those concerning lands and forests. User feedback on the staff was generally positive, and users perceived them to be helpful and kind. However, there was an opinion that the staff did not provide accurate information about whether NAK hold records that the user wanted to find. The staff also said that it was challenging to confirm where requested records are located when providing services for users. User evaluation on the usefulness and the ease of use of NAK portal services was not very positive, and it was perceived to be very inconvenient to search in the portal. Overall, users were satisfied with the services of NAK, although some users suggested that services need be provided efficiently, and NAK must clarify the criteria for the non-disclosure of public records.

초록

본 연구에서는 오늘날 기록관리는 정보통신 기술의 발전과 업무환경이 급변하고 정부의 규모와 여러 기능들이 확대되면서 행정업무에서 발생하는 기록과 그에 따른 데이터 생산량이 대폭 증가함에 따라 관리에 대한 중요도가 커졌다. 빅데이터의 특성을 가진 공공기록물의 개념과 빅데이터 특징을 연계하여 사례로 설명한다. 빅데이터 발생 환경에 따른 사회적, 기술적, 환경적, 경제적, 정치적 영역으로 살펴보기 위해 ‘STEEP’분석을 실시하였다. 공공기록관리분야에서 빅데이터 기술 적용 적절함과 필요성을 알아보고 활용이 가능한 업무 분석을 통해 공공기록관리 업무의 최우선 적용 가능한 프레임워크를 도식하고 업무 시사점을 제시하였다. 첫째, 공공기록관리 절차와 표준에 ‘분석’ 단계를 넣고 기록관과 기록물관리전문요원들에 의해 빅데이터 분석기술을 적용할 수 있는 신규 조직과 추가연구와 시도가 필요하다. 둘째, 많은 양의 데이터 속에 비구조화 되어있고 숨겨져 있는 패턴을 발견할 수 있도록 통합적 사고와 관련이 있는 '빅데이터 분석 자격'을 갖춘 기록물관리전문요원을 양성하여야 한다. 셋째, 공공기록분야에 빅데이터기술과 인공지능을 결합하여 자가 학습 시킨 후, 맥락을 분석하고 이를 통해 공공기관의 사회 현상과 환경을 분석하고 예측 되도록 하여야 한다.

Abstract

Today, record management has become more important in management as records generated from administrative work and data production have increased significantly, and the development of information and communication technology, the working environment, and the size and various functions of the government have expanded. It is explained as an example in connection with the concept of public records with the characteristics of big data and big data characteristics. Social, Technological, Economical, Environmental and Political (STEEP) analysis was conducted to examine such areas according to the big data generation environment. The appropriateness and necessity of applying big data technology in the field of public record management were identified, and the top priority applicable framework for public record management work was schematized, and business implications were presented. First, a new organization, additional research, and attempts are needed to apply big data analysis technology to public record management procedures and standards and to record management experts. Second, it is necessary to train record management specialists with “big data analysis qualifications” related to integrated thinking so that unstructured and hidden patterns can be found in a large amount of data. Third, after self-learning by combining big data technology and artificial intelligence in the field of public records, the context should be analyzed, and the social phenomena and environment of public institutions should be analyzed and predicted.

초록

기록관에서는 이용자의 요구사항에 대한 이해를 바탕으로 설계된 사용성이 높은 웹 기반 기록정보서비스를 제공할 필요가 있다. 이에 본 연구는 국가기록원 웹사이트 검색서비스의 사용성을 전문가 평가와 다양한 그룹의 이용자 대상 사용성 평가를 통해 분석하였고 이를 기반으로 개선방안을 제시하였다. 연구방법으로 문헌연구, 인터페이스 사용성 전문가 평가 중 하나인 휴리스틱 평가 및 이용자 대상 사용성 평가를 수행하였다. 전문가 평가 결과 정확성 영역에서 심각도가 가장 높았으며 에러대처 영역의 심각도가 가장 낮았다. 이용자 대상 사용성 평가에서는 이용자의 배경요인과 도움말 제공 여부가 사용성에 영향을 준다고 가정하였다. 따라서 기록관리학 전공자, 웹/앱 개발자 및 그러한 배경요인이 없는 일반인 등 총 22명을 대상으로 사용성 평가를 실시하였다. 사용성 평가는 사전 설문조사, 5초테스트, 검색과업 수행 순으로 진행하였다. ISO 9241-11:2018의 사용성 구성요소인 효과성, 효율성, 만족도를 기준으로 분석을 진행한 결과 웹/앱 개발자의 검색 효과성이 가장 높았고 기록관리학 전공자의 경우 기록정보콘텐츠 검색에서만 효과성이 높은 것으로 나타났다. 효율성에 있어 배경요인은 영향을 주지 않는 것으로 나타났으며 검색도구에 익숙해질수록 효율성이 향상되었다. 도움말 제공은 효과성과 만족도에 긍정적인 영향을 주는 것으로 나타났다. 개선방안으로 이용자에게 익숙한 인터페이스와 검색기능의 제공, 도움말 지원의 확대, 일관성 있는 웹 인터페이스 제공을 제안하였다.

Abstract

Archives should provide a web-based archival information service with good usability based on the understanding of users’ needs. Thus, this study analyzed the usability of the National Archives of Korea (NAK) website’s search service through expert and usability evaluations for various users and suggested improvement plans. A literature review, heuristic evaluation, one of the usability expert evaluation methods, and usability evaluation for users were performed. As a result of expert evaluation, the severity rating for the usability problem was highest regarding a match between the system and real world and the lowest in error prevention. In the usability evaluation, it was assumed that the user’s background and whether the website’s help was provided is associated with usability. Usability evaluation was conducted for 22 participants, including those majoring in records management, web/application developers, and people without such backgrounds. Furthermore, a presurvey, a five-second test, and search tasks were conducted in a row. The analysis based on usability components in ISO 9241-11: 2018, i.e., effectiveness, efficiency, and satisfaction, showed that web/application developers had the highest search effectiveness, and those majoring in records management showed high effectiveness only in the search for archival content services. Background factors did not affect efficiency, and the more familiar with the finding aids, the better the efficiency. Moreover, providing the website’s help was found to be positively associated with effectiveness and satisfaction. This study suggests that the NAK website will offer a user-friendly interface and search function, expand help support, and display a consistent web interface.

초록

Abstract

This study investigates the current preservation and management of four records and documentary heritage in Korea that is in the UNESCO's Memory of the World Register. The study analyzes their problems and corresponding solutions in digitizing those world records heritages. This study also reviews additional four documentary books in Korea that are in the wish list to add to UNESCO's Memory of the World Register. This study is organized as the following: Chapter 2 examines the value and meanings of world records and documentary heritage in Korea. The registry requirements and procedures of UNESCO's Memory of the World Register are examined. The currently registered records of Korea include Hunmin-Chongum, the Annals of the Choson Dynasty, the Diaries of the Royal Secretariat (Seungjeongwon Ilgi), and Buljo- Jikji-Simche-Yojeol (vol. Ⅱ). These records heritage's worth and significance are carefully analyzed. For example, Hunmin-Chongum(「訓民正音」) is consisted of unique and systematic letters. Letters were delicately explained with examples in its original manual at the time of letter's creation, which is an unparalleled case in the world documentary history. The Annals of the Choson Dynasty(「朝鮮王朝實錄」) are the most comprehensive historic documents that contain the longest period of time in history. Their truthfulness and reliability in describing history give credits to the annals. The Royal Secretariat Diary (called Seungjeongwon-Ilgi(「承政院日記」)) is the most voluminous primary resources in history, superior to the Annals of Choson Dynasty and Twenty Five Histories in China. Jikji(「直指」) is the oldest existing book published by movable metal print sets in the world. It evidences the beginning of metal printing in the world printing history and is worthy of being as world heritage. The review of the four registered records confirms that they are valuable world documentary heritage that transfers culture of mankind to next generations and should be preserved carefully and safely without deterioration or loss. Chapter 3 investigates the current status of preservation and management of three repositories that store the four registered records in Korea. The repositories include Kyujanggak Archives in Seoul National University, Pusan Records and Information Center of National Records and Archives Service, and Gansong Art Museum. The quality of their preservation and management are excellent in all of three institutions by the following aspects: 1) detailed security measures are close to perfection 2) archiving practices are very careful by using a special stack room in steady temperature and humidity and depositing it in stack or archival box made of paulownia tree and 3) fire prevention, lighting, and fumigation are thoroughly prepared. Chapter 4 summarizes the status quo of digitization projects of records heritage in Korea. The most important issue related to digitization and database construction on Korean records heritage is likely to set up the standardization of digitization processes and facilities. It is urgently necessary to develop comprehensive standard systems for digitization. Two institutions are closely interested in these tasks: 1) the National Records and Archives Service experienced in developing government records management systems; and 2) the Cultural Heritage Administration interested in digitization of Korean old documents. In collaboration of these two institutions, a new standard system will be designed for digitizing records heritage on Korean Studies. Chapter 5 deals with additional Korean records heritage in the wish list for UNESCO's Memory of the World Register, including: 1) Wooden Printing Blocks(經板) of Koryo-Taejangkyong(高麗大藏經) in Haein Temple(海印寺); 2) Dongui-Bogam(「東醫寶鑑」) 3) Samguk-Yusa(「三國遺事」) and 4) Mugujeonggwangdaedaranigyeong(「無垢淨光大다羅尼經」). Their world value and importance are examined as followings. Wooden Printing Blocks of Koryo-Taejangkyong in Haein Temple is the worldly oldest wooden printing block of cannon of Buddhism that still exist and was created over 750 years ago. It needs a special conservation treatment to disinfect germs residing in surface and inside of wooden plates. Otherwise, it may be damaged seriously. For its effective conservation and preservation, we hope that UNESCO and Government will schedule special care and budget and join the list of Memory of the Word Register. Dongui-Bogam is the most comprehensive and well-written medical book in the Korean history, summarizing all medical books in Korea and China from the Ancient Times through the early 17th century and concentrating on Korean herb medicine and prescriptions. It is proved as the best clinical guidebook in the 17th century for doctors and practitioners to easily use. The book was also published in China and Japan in the 18th century and greatly influenced the development of practical clinic and medical research in Asia at that time. This is why Dongui Bogam is in the wish list to register to the Memory of the World. Samguk-Yusa is evaluated as one of the most comprehensive history books and treasure sources in Korea, which illustrates foundations of Korean people and covers histories and cultures of ancient Korean peninsula and nearby countries. The book contains the oldest fixed form verse, called Hyang-Ka(鄕歌), and became the origin of Korean literature. In particular, the section of Gi-ee(紀異篇) describes the historical processes of dynasty transition from the first dynasty Gochosun(古朝鮮) to Goguryeo(高句麗) and illustrates the identity of Korean people from its historical origin. This book is worthy of adding to the Memory of the World Register. Mugujeonggwangdaedaranigyeong is the oldest book printed by wooden type plates, and it is estimated to print in between 706 and 751. It contains several reasons and evidence to be worthy of adding to the list of the Memory of the World. It is the greatest documentary heritage that represents the first wooden printing book that still exists in the world as well as illustrates the history of wooden printing in Korea.